BBedDesk

Deleting your data

How to have your data removed from BedDesk — whether you are a hostel owner with an account, or a resident whose details your hostel entered.

Last updated: 11 August 2026

BedDesk is a sole proprietorship registered in Telangana, India.

B-3705, Tower B, Candeur 40, Miyapur, Bachupalli Road
Hyderabad, Telangana 500049, India
+91 95154 56891 · admin@beddesk.in

Values shown as this are pending completion of our GST registration and will be published here as soon as they are issued.

1.Which one are you?

You areWhat to do
A hostel owner or staff member with a BedDesk loginEmail us from your registered address — see section 2.
A resident of a hostel that uses BedDeskAsk your hostel. They control your data; we only hold it for them. Section 3 explains, and we will help them act on it.

2.If you have a BedDesk account

Email privacy@beddesk.in from the email address on the account, with the subject “Delete my BedDesk account”. Tell us your hostel name so we can find the right records.

What happens next:

  • We confirm it is really you, because deleting a hostel’s records on someone else’s say-so would be worse than not deleting them at all.
  • We offer you a full export first — residents, payments, documents — as CSV plus the files. Most people want this and only realise afterwards.
  • On your confirmation we delete your account, your hostels, your residents’ records and every uploaded identity document.
  • Done within 30 days, and usually within a week. We email you when it is finished.
One exception, and we cannot waive it. Indian law requires financial records — invoices and payment entries — to be kept for 8 years. Those are retained in a separate, restricted form containing only what the law requires. Everything else goes.

3.If you are a resident

Your hostel is the Data Fiduciary for your information under the DPDP Act 2023. They decided to collect it and they decide when it goes. Contact your hostel first — they can delete your record themselves, from their BedDesk account.

If they do not respond, write to us at privacy@beddesk.in. We will forward your request to them, tell you that we have, and help them carry it out. We cannot delete their records on our own initiative — that is the same protection that stops anyone else deleting yours.

4.Identity documents delete themselves

You do not have to ask for this one. Any identity document a hostel uploads — including Aadhaar — is deleted automatically three months after you leave that hostel. The hostel is warned seven days beforehand and the deletion is recorded in an audit log they can see.

This runs as a scheduled job in our database, not as a manual chore somebody has to remember.

5.WhatsApp messages

If your hostel has recorded your consent, BedDesk may message you on WhatsApp about your own accommodation — rent, meals, notices.

  • Reply STOP at any time to stop those messages immediately.
  • Message history is deleted after 12 months, or sooner if you or your hostel asks.
  • Messages are delivered by Meta, so WhatsApp’s own retention and privacy terms apply to their copy. Deleting your data with us does not delete it from your own phone or from WhatsApp.

6.How long each thing takes

DataDeleted
Identity document imagesAutomatically, 3 months after exit
Resident record, on requestWithin 30 days
Owner account and all hostelsWithin 30 days of confirmation
WhatsApp message history12 months, or on request
Financial records (invoices, payments)Retained 8 years — statutory, cannot be waived
BackupsRolled off within 30 days of deletion

7.Who to contact

Grievance Officer — privacy@beddesk.in, +91 95154 56891.

BedDesk
B-3705, Tower B, Candeur 40, Miyapur, Bachupalli Road
Hyderabad, Telangana 500049, India

We reply within 30 days of any request or complaint, as the DPDP Act requires.

Questions about this document: privacy@beddesk.in